Customer Testimonials


Everything about the customer service was bang on 120% with this company. From a very pleasant person who booked my appointment very efficiently to Arnold with his very pleasant exceptional professionalism and knowledge of knowing exactly what was wrong with my washing machine, gave me the best customer service I’ve ever experienced. Arnold was fabulous; answered all my constant questions and walked me through exactly what was causing the problem with my washing machine. He even went as far as sweeping all the little dust bunnies up behind my washing machine that I couldn’t get two for years and he also give me a quick lesson on how to maintain my washing machine so it will Perform at its best. He was amazing. Thank you Arnold.

— Michele Barth, Calgary

Our fridge quit working while still under warranty back in June. Joe came, looked at the fridge and knew the problem. Consulted with Gord over phone and ordered the parts. It took three weeks for parts to arrive and Joe installed them same afternoon. Jennifer was giving us the updates on shipment of parts arrival. Professional, efficient and courteous. Thanks!

— Om A., Calgary

Arnold came to fix my dishwasher and clothes dryer. I was so impressed with his obvious experience and talent. If I have another appliance issue I hope Arnold is sent again.

— Douglas, Calgary

Sorry I don’t use google or yelp but I would like very much to thank you for exceptional service. 9 years without proper stove and a visit from Gord fixed it all. So grateful.
With appreciation

— Jeanie

We are thrilled with the work Arnold did for us when our washing machine broke down. He was fast, courteous and arrived with the parts ready to go. We highly recommend Gord’s Appliance, especially Arnold!

— Tammy, Calgary

And, Thank you for your prompt, excellent service. You are going to be my go-to-guy for appliance service. Everyone is always asking their friends if they know a good appliance repairman and I will be happy to give you a reference.

— Erroll

Thank you! Arnold was very helpful. He noticed a potential fire hazard with my dryer and fixed the problem. I’m very happy with Gord’s Appliance Repair. Thanks for the great service!


— Lynne Palmer

Thank you! I was planning to write to you and say how pleased I was with the service I received. From the person on the phone to the fellow who came – everybody was very helpful. And when the fellow came he was super considerate of my space (left his shoes outside the door), worked extremely fast and also went the extra mile, not only to fix the machine but to get down to the bottom of why it wasn’t working and to ensure he set things up to prevent the problem from happening again. The dishwasher was not set up property – it was crooked and so everything was warping and thus the door latch didn’t work properly. So he got it working again and put some flooirng pieces underneath to level the machine so it won’t warp again! I’ll sure be recommending Gord’s Appliances to all my neighbours in our three condo buildings. I was very impressed and the price was reasonable.


— Jen

Excellent service! Excellent technician! Excellent price! Ben (who said, “Gord taught me everything I know”) knew just by listening what was broke on my 1999 washer. Fixed in less than a half hour, I’m good to go. Good thing too, it’s wash day!

— Kelly McCormack, Calgary

My washer manual said I needed a new water level sensor. Gord came the next day and replaced it. Unfortunately the problem was the hot water valve. Gord came the next day and replace that. He charged nothing for the return service. Washer works and I was left impressed as most services would charge for the second visit. Would highly recommend Gord’s Appliance.

— Jim Burgess, Calgary

Thank you for your quick response and honest service. Appreciate your help regarding my washing machine.

— Danielle Paetz, Calgary

Thank you so much for your quick response to the repair of our electric range.
Ben was on site within the time period he had given us and also when he returned with the part to fix our problem, Ben was also very pleasant and courteous.
I will certainly recommend your company to anyone looking for appliance repair.

Thank you again.

— Gordon Jones

We have been clients of Gord’s for many years, and he has repaired numerous appliances in our home. Gord is always quick to respond when we call. He is extremely knowledgeable, identifying the issue quickly and correctly, and making the needed repairs as soon as possible at very reasonable rates. Just as importantly, Gord is trustworthy, and takes pride in a job well done. We have recommended Gord to numerous friends and family throughout the years, and will continue to do so.

— G & H McIntosh in Calgary

The time when our fridge was not working, we called Gord and he came by next day and fixed the fridge. He was very professional and we highly recommend him to anyone!

— From a very satisfied customers, T & L, Calgary, AB

I’ve been using Gordon Haines for the past 8 years for my appliance repairs.  I have always been very satisfied with his service.  He is professional and very knowledgeable of all appliances and does excellent work! I would highly recommend him.

— Susan from Calgary

My association with Gordon is through my work as an apartment building operator. My needs are always met to a high standard. Gord’s Appliance is always prompt in their response; the people are clean in their appearance and deal with our tenants in a friendly manner. Often, Gordon will prompt me, via telephone, in conducting an analysis of the problem. Sometimes, I can then make a temporary repair or even replace a defective part myself, saving both time and money. It is always a pleasant experience when dealing with Gordon.

— Ken K. in Calgary

We had a problem with the bottom of our refrigerator freezer icing over. Gord came over and fixed it, and we have never had a problem since. We highly recommend Gord’s Appliance.

— Jan in Calgary

Gord’s Appliance services all makes and models of household appliances.

Customer service means always treating customers and their homes the way we would like to be treated ourselves. We pride ourselves on providing exceptional service. We don’t undertake any service work without giving you a clear estimate of the cost.

Give us a call today and experience the difference.